Privacy Compliance
IXP3 Privacy Policy
IXP3 acknowledges its commitment to the Privacy Amendment (Private Sector) Act 2000 in relation to the storage, management and disclosure of personal information in the course of conducting its business.
What is personal information?
Personal information is any information or an opinion (whether true or not) about you. It may range from the very sensitive (e.g. medical history or condition) to the everyday (e.g. address and phone number). It would include the opinions of others about your work performance (whether true or not), your work experience and qualifications, aptitude test results and other information obtained by us in connection with your possible work placements. Personal information includes sensitive information.
What is sensitive information?
Sensitive information is a special category of personal information. It is information or opinion in relation to your:
- racial or ethnic origin;
- political opinion;
- membership of a political association;
- religious or philosophical beliefs or affiliations;
- membership of a professional or trade association or membership of a trade union;
- sexual preferences or practices;
- criminal record;
- health or disability (at any time);
- expressed wishes about the future provision of health services.
It includes personal information collected to provide a health service. Sensitive information can, in most cases, only be collected or disclosed with your consent.
How do we collect personal information?
IXP3 collects information about you in several ways:
- from you directly when you post, fax or email your details to us as a response to advertising, a response to a request for personal information on our website, or a response to a request to fill out our registration forms;
- from you verbally when you are interviewed by an IXP3 consultant;
- from your past employers or contacts when we conduct references;
- from you when we receive the results of competency or psychometric tests in which you participate;
- from clients when we receive the feedback on your performance, whether positive or negative;
- if we receive information about a workplace incident or accident in which you are involved;
- if we receive information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved;
- or any additional information you provide to us.
Storage & Security of Personal Information
We take all reasonable steps to ensure security of our website system at IXP3.com. Our website allows you to access your information at any time to keep it accurate and up to date. Information stored on our website (your registration, a resume that you created and/or an email profile) is stored on secure servers that are protected in controller facilities.
To ensure security of your personal information, you should maintain the confidentiality of any password and accounts used on the IXP3 website. Please notify us immediately if you believe there has been any unauthorised access to your information or any other breach of security.
How does IXP3 use your personal information?
- your personal information may be used in connection with:
- your actual or possible work placement;
- your performance appraisals;
- our assessment of your ongoing performance;
- any tests or assessment that you might be required to undertake;
- our identification of your training needs;
- any workplace rehabilitation;
- our management of any complaint, investigation or inquiry in which you are involved;
- any insurance claim or proposal that requires the disclosure of your personal information.
Disclosure of Your Personal Information
Your personal or sensitive information may be disclosed to:
- potential employers and clients of IXP3 Pty Ltd;
- referees;
- our insurers;
- a Workers Compensation body;
- any person with a lawful entitlement to obtain the information.
If you do not wish to provide us with personal information we require to conduct our business (or provide us with inaccurate or incorrect information);
- we may be limited in our ability to locate a suitable placement for you;
- we may be limited in our ability to place you in a position;
- we may choose not to proceed with your application for employment.
Access to Your Information
You can access the personal information that IXP3 holds about you by contacting the IXP3 Privacy Officer as set out below. We will provide you with access to your personal information unless we are legally authorised to refuse your request. We may levy a moderate administration charge for providing access.
If you wish to change personal information that is out of date or inaccurate at any time please contact us. After notice from you, we will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date. If you wish to have your personal information deleted please let us know and we will delete that information wherever practicable.
We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy.
How to Contact Us
If you wish to contact us with regard to your personal information, please contact:
The Privacy Officer - IXP3
Level 1, 474 St Kilda Road,
MELBOURNE VIC 3004
T: (03) 9869 8888
Office Hours: 8.30 am – 5.30 pm Monday to Friday
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